CKB88 Privacy Policy
for Bangladesh Players

Introduction

This Privacy Policy explains how CKB88 ("ckb88", "we", "us", "the Platform") collects, uses, stores and protects the personal data of players who register and use the services available at ckb88.net. This policy applies to all players in Bangladesh and any other jurisdiction where ckb88 operates.

CKB88 is committed to handling your personal data responsibly and transparently. We understand that privacy matters to our players, and we want you to feel confident that your information is in safe hands when you use ckb88. This policy is written in plain language so that every player can understand exactly what happens to their data.

By registering an account on ckb88 or by continuing to use the platform after this policy has been updated, you confirm that you have read and understood this Privacy Policy. If you have any questions about how ckb88 handles your data, you can contact us at any time at [email protected].

Data We Collect

CKB88 collects personal data from players in two ways: data you provide directly when registering or using the platform, and data that is collected automatically when you access ckb88. Below is a full breakdown of the data categories collected on ckb88.

CKB88 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs or health data unless specifically required by law or regulatory obligation. Where identity verification requires a copy of your national ID, that document is used solely for verification purposes and is stored securely on ckb88's systems.

How We Use Your Data

CKB88 uses the personal data collected from players for specific, legitimate purposes. We do not use your data for any purpose that is incompatible with the reasons for which it was originally collected. The main purposes for which ckb88 uses your personal data are:

• Account Management: To create, maintain and manage your ckb88 player account, including processing your registration, verifying your identity and managing your account settings.
• Payment Processing: To process deposits and withdrawals via bKash, Nagad and Rocket, and to maintain accurate financial records for your ckb88 account.
• Service Delivery: To provide you with access to the betting markets, casino games and other features available on ckb88, and to personalise your experience on the platform.
• Customer Support: To respond to your queries, complaints and requests submitted via live chat, email or any other support channel on ckb88.
• Fraud Prevention: To detect, investigate and prevent fraudulent activity, money laundering, underage gambling and other prohibited activities on ckb88.
• Regulatory Compliance: To comply with applicable laws, regulations and licensing requirements, including anti-money laundering (AML) and know-your-customer (KYC) obligations.
• Platform Improvement: To analyse usage patterns on ckb88 and improve the platform's features, performance and user experience.
• Marketing Communications: To send you promotional offers, bonus notifications and platform updates where you have opted in to receive such communications from ckb88.
• Responsible Gaming: To monitor betting patterns and identify players who may be at risk of problem gambling, and to apply responsible gaming tools where appropriate on ckb88.

Legal Basis for Processing

CKB88 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contractual Necessity: Processing that is necessary to fulfil the contract between you and ckb88 — for example, processing your deposit so that you can place bets on the platform.
• Legal Obligation: Processing that is required to comply with applicable laws and regulations — for example, KYC verification and AML reporting obligations that apply to ckb88 as a licensed operator.
• Legitimate Interests: Processing that is necessary for CKB88's legitimate business interests, provided those interests are not overridden by your privacy rights — for example, fraud detection and platform security on ckb88.
• Consent: Processing that is based on your explicit consent — for example, sending you marketing communications about promotions and new games on ckb88. You can withdraw your consent at any time.

Where CKB88 relies on legitimate interests as the legal basis for processing, we carry out a balancing assessment to ensure that our interests do not override your fundamental privacy rights. If you would like more information about any specific processing activity on ckb88, please contact us at [email protected].

Data Sharing

CKB88 does not sell, rent or trade your personal data to third parties for commercial purposes. However, ckb88 may share your personal data with the following categories of third parties where necessary to operate the platform and comply with legal obligations:

• Payment Processors: CKB88 shares the minimum necessary financial data with bKash, Nagad and Rocket to process your deposits and withdrawals. These providers are bound by their own privacy policies and data protection obligations.
• Identity Verification Services: Where required for KYC compliance, ckb88 may share identity documents with licensed third-party verification providers. These providers process your data solely for verification purposes.
• Game Software Providers: CKB88 uses third-party game software from providers such as PG Soft and Evolution Gaming. These providers may receive technical data related to your gameplay sessions on ckb88 for the purpose of delivering and auditing game outcomes.
• Regulatory Authorities: CKB88 is required by law to report certain information to regulatory and law enforcement authorities, including suspicious financial activity under AML regulations. Such disclosures are made only where legally required.
• IT and Security Providers: CKB88 uses third-party IT infrastructure and cybersecurity providers to operate and protect the platform. These providers have access to technical data only to the extent necessary to perform their services for ckb88.

All third parties with whom CKB88 shares personal data are required to handle that data in accordance with applicable data protection laws and are prohibited from using it for any purpose other than the specific service they provide to ckb88.

Cookies and Tracking

CKB88 uses cookies and similar tracking technologies on ckb88.net to improve the platform's functionality, analyse usage patterns and deliver a better experience to players. A cookie is a small text file that is stored on your device when you visit ckb88.

The cookies used on ckb88 fall into the following categories:

• Essential Cookies: These cookies are necessary for ckb88 to function correctly. They enable core features such as account login, session management and security. These cookies cannot be disabled.
• Analytics Cookies: These cookies help CKB88 understand how players use the platform — for example, which pages are visited most frequently and how long players spend on different sections of ckb88. This data is used in aggregate form to improve the platform.
• Preference Cookies: These cookies remember your settings and preferences on ckb88, such as your preferred language and display settings, so that you do not need to re-enter them each time you visit.
• Marketing Cookies: Where you have consented, these cookies track your activity on ckb88 to help deliver relevant promotional content. You can opt out of marketing cookies at any time through your browser settings.

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. However, disabling essential cookies may affect the functionality of ckb88 and prevent you from accessing certain features of the platform.

Data Retention

CKB88 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting or reporting requirements applicable to ckb88.

• Active Accounts: Personal data associated with an active ckb88 account is retained for the duration of the account's activity and for a period of five years after the account is closed, in accordance with standard financial record-keeping requirements.
• Transaction Records: Financial transaction records, including deposit and withdrawal history, are retained for a minimum of five years from the date of the transaction to comply with AML regulations applicable to ckb88.
• KYC Documents: Identity verification documents submitted to ckb88 are retained for five years after the account is closed or the verification is completed, whichever is later.
• Support Communications: Records of live chat and email communications with the CKB88 support team are retained for two years from the date of the communication.
• Marketing Data: Where you have opted in to marketing communications from ckb88, your contact details are retained for marketing purposes until you opt out or request deletion.

When personal data is no longer required, CKB88 securely deletes or anonymises it. Anonymised data — which cannot be used to identify you — may be retained indefinitely for statistical and analytical purposes.

Your Rights

As a player on ckb88, you have the following rights in relation to your personal data. To exercise any of these rights, contact the CKB88 support team at [email protected]. CKB88 will respond to all data rights requests within five business days.

Data Security

CKB88 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, loss, destruction or alteration. The security measures in place on ckb88 include:

• SSL Encryption: All data transmitted between your device and ckb88.net is encrypted using 256-bit SSL technology, the same standard used by major banks and financial institutions.
• Secure Servers: Player data is stored on secured servers with restricted physical and digital access. Server access is limited to authorised CKB88 personnel only.
• Access Controls: CKB88 operates strict internal access controls. Staff members can only access player data that is relevant to their specific job function on ckb88.
• Regular Security Audits: CKB88 conducts regular security assessments and penetration testing to identify and address potential vulnerabilities in the platform.
• Two-Factor Authentication: CKB88 uses OTP-based verification for sensitive account actions, including withdrawals and password resets, to protect your ckb88 account from unauthorised access.

While CKB88 takes all reasonable steps to protect your personal data, no online platform can guarantee absolute security. Players are also responsible for keeping their own account credentials secure. If you suspect that your ckb88 account has been compromised, contact the support team immediately at [email protected].

Children's Privacy

CKB88 does not knowingly collect personal data from anyone under the age of 18. The platform is strictly for adult players only. If CKB88 discovers that personal data has been collected from a player who is under 18, that data will be deleted immediately and the account will be closed.

Parents and guardians who believe that a minor has registered on ckb88 or provided personal data to the platform are encouraged to contact the CKB88 support team immediately at [email protected]. CKB88 will investigate and take appropriate action promptly.

CKB88 uses age verification measures during the registration process on ckb88 to prevent underage players from accessing the platform. These measures include date of birth verification at registration and KYC document checks where required.

Policy Updates

CKB88 may update this Privacy Policy from time to time to reflect changes in the platform's data practices, applicable laws or regulatory requirements. When this policy is updated, the "Last Updated" date at the top of this page will be revised accordingly.

Where an update to this Privacy Policy materially affects how ckb88 uses your personal data, CKB88 will make reasonable efforts to notify registered players via their registered mobile number or email address. For minor updates, the revised policy will simply be published on this page without direct notification.

Your continued use of ckb88 after a Privacy Policy update constitutes your acceptance of the revised policy. If you do not agree with an update to this policy, you should stop using ckb88 and may request account closure by contacting the support team.

Contact Us

If you have any questions, concerns or requests relating to this Privacy Policy or the way CKB88 handles your personal data on ckb88, please get in touch with us using the contact details below. The CKB88 privacy team is available 24 hours a day, seven days a week.

• Email: [email protected]
• Live Chat: Available directly on ckb88.net — click the chat icon in the bottom right corner of any page.
• Subject Line for Data Requests: "Privacy Policy Query" or "Data Rights Request"

CKB88 will acknowledge all privacy-related enquiries within 24 hours and will provide a full response within five business days. For complex data rights requests, the response period may be extended to 15 business days, in which case CKB88 will notify you of the extension within the initial five-day period.